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| 24 hr. Bharatgas cylinder booking facilities on www.ebharatgas.com |
The
Online Customer Service permits the Bharatgas Customer, at
registration, to create his / her own Login ID and Password, which will
enable him / her to interact online and access information in a secure
environment and avail of the following facilities:
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| http://www.ebharatgas.com/pages/Customer_Console/Customer_New_Register.html | | | |
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Place an order for refill cylinder ONLINE
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View Refill Order Status/Brief History
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Avail of the Reminder Service
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Participate in Contests / Promotions as and when organized on the site
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| The Online facility of booking Bharatgas cylinders is available to all Bharatgas customers. |
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| Refill booking through SMS |
This facility is available to all Bharatgas Customers across all Metro cities and State capitals
To avail the facility, please follow the steps given below:
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Click here to Register your Mobile number (for the First Time Only) OR Type on your Mobile REG>space<DistributorSAPCode>space<ConsumerNumber
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Send this SMS to 57333
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Vodafone, MTNL,Idea, Airtel & Tata Users can also send this SMS to 52725
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When you register, you will receive an SMS confirming the registration |
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For Refill Booking(through SMS) Type on your Mobile
LPG
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Send this SMS to 57333. |
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Vodafone, MTNL,Idea, Airtel & Tata Users can also send this SMS to 52725 |
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| When you book for refill
cylinder, you will receive an SMS confirming the Booking of refill
cylinder with booking reference number |
| When the cylinder is delivered, you will receive an SMS confirming the delivery of the refill cylinder with delivery date. |
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| Refill booking through IVRS on Unique telephone number 1712 or 25517177 for Delhi only |
Bharatgas Customers in Delhi can also book a refill cylinder or log a leakage call by dialing our telephone number 1712 or 25517177. These numbers are unique for Bharatgas Customers. The system functions as under:
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The customer is given the choice of language
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On selecting the same, the customer is required to say the name of the distributor
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On confirmation by the system, the customer will key in the consumer number
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The system will confirm the booking and provide a refill-booking number. | | |
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OTHERWISE : http://www.ebharatgas.com/pages/index.html fill the form and login through web
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Two weeks ago, I booked a gas cylinder refill at one of the Bharat Gas Agency, telephonic. After following process on IVR they sound that Refill has been booked successfully & would be delivered in Next 48 hours. But after waiting for 60Hrs the refill was not delivered. When I made a call at customer care they told me that refill has been delivered yesterday. But I got the refill after 2 hrs of making them call. But the cylinder was leaking & due to this my family has to face lots of troubles. I had made complaint to them and they took that refill back but still I am waiting for my ordered refill. I had made call to the Bharat Gas agency at 1800222725 so many times regarding the matter but still there is no result. So I decided to file my complaint at Consumer Court. But still they have also not replied me regarding this.
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